arrival :: Please arrive 15 minutes prior to your appointment to allow yourself time to park, check-in, and enjoy refreshments at a leisurely pace. Unfortunately we cannot make up lost time for late arrivals since doing so would affect the guest after you. We must charge late arrivals in full.

scheduling :: Please provide at least 24 hours notice for canceling and rescheduling appointments. Cancellations with less than 24 hours notice will result in a 50% charge of the service fee. Failure to cancel will result in a charge of the full fee. We try our best to avoid this situation by confirming all appointments two days before.

children :: For safety reasons and in order to achieve the highest level of service, we request that all guests be a minimum age of 12, and any guest under the age of 18 be accompanied by an adult.

etiquette :: Emergencies happen. Please note our relaxing environment and kindly turn your cell phone to the vibrate or quiet setting. If you must take an urgent call, please do so outside.

payment :: We accept Visa, MasterCard, American Express and Discover. Personal checks are accepted with proper ID. Returned checks are charged a $40 fee.